State Farm® Insurance Agent Sue Ann Lu
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Namcy Kelly
August 6, 2026
"Jo Pascua is an excellent representative she always takes care of my needs in a friendly fast and efficient way."
"Thank you very much, Nancy, for such kind words. Appreciate your continued business!!!"
Ruby Pajimula
August 6, 2026
"I’ve been a client of Sue Ann Lu and her State Farm team for over 15 years, and they have consistently provided outstanding service. They handle all of my insurance needs with professionalism and care. Jo and Caroline are especially efficient and always quick to assist whenever I need documentation for my business. Their responsiveness and dedication make the entire process seamless. I highly recommend Sue Ann Lu and her team to anyone looking for a knowledgeable, reliable, and customer-focused State Farm agent."
"Aww, Ruby, you made me cry. We appreciate your encouraging words of praise and kind endorsement. Much Mahalo! "
Chris Daly
August 2, 2026
"Great team, Jo was very helpful. Thank you!"
"Our pleasure, Chris! Mahalo for your business :)"
Kris Johnson
December 17, 2025
"Sue Ann Lu and her team are outstanding. Professional, responsive, and genuinely helpful from start to finish. She took the time to clearly explain my coverage options, answered every question without rushing, and made sure everything was handled correctly. It’s rare to find an insurance agent who is this knowledgeable and easy to work with. Highly recommend if you want reliable service and peace of mind."
"I finally able to access and respond to the reviews! Thank you for the kind words and endorsement, Kris. Truly appreciate it. Thank you for your continued business!!!"
Sanjay Mirchandani
September 12, 2023
"The staff at Sue Ann's State Farm agency are not only professional but also extremely knowledgeable about insurance. They take the time to understand what their clients needs are rather than selling or pushing services. They care about their clients well-being and have a passion to ensure that their clients have the best insurance.
What truly sets this agency apart is their commitment to customer service. My friend and their team are always ready to assist, whether it's answering questions, processing claims, or providing advice on how to protect my assets. They make the often complex world of insurance easy to understand and navigate.
If you're in need of insurance , I highly recommend reaching out to my friend's State Farm agency. Their professionalism, expertise, and dedication to customer satisfaction are second to none, and I know you'll be in good hands."
Ellie Cummings
October 12, 2020
"We worked with Jo, In this office. Fast, friendly, and professional. Would definitely recommend this State Farm office."